Legal

Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how Nickmax Hair Products ("we", "us", "our") collects, uses, discloses, and safeguards your personal information when you visit our website or interact with our business. It is issued in compliance with the Ghana Data Protection Act, 2012 (Act 843) and overseen by the Data Protection Commission of Ghana (formerly NITA).

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:

Nickmax Hair Products
HOUSE NUMBER 1 T 1 BLOCK D, KOKOSO, KUMASI, ASHANTI, GHANA
Email: info@nickmaxhairproducts.com
Phone: +233 (0)555196728
Data Protection Registration No.: DP-0000

Data Protection Officer: The Director
Contact for data matters: info@nickmaxhairproducts.com

2. Information We Collect

We may collect the following categories of personal information:

  • Identity data: name, when you contact us directly.
  • Contact data: email address, phone number, physical address.
  • Technical data: IP address, browser type, operating system, referring URLs, pages visited, and time spent — collected automatically via server logs and cookies.
  • Usage data: information about how you use our website.
  • Communications: records of messages you send us (email, WhatsApp, social media).

We do not collect payment card data, national ID numbers, or sensitive personal information through this website.

3. How We Use Your Information

We process your personal data under the following lawful bases (Act 843, Section 18):

  • Consent — when you submit a contact form or sign up for communications.
  • Legitimate interest — to operate and improve our website and business operations.
  • Legal obligation — to comply with Ghanaian laws and regulations.

Specifically, we use your information to:

  • Respond to enquiries and provide customer service.
  • Send marketing communications (only with your consent; you may opt out at any time).
  • Analyse website usage and improve our online presence.
  • Comply with legal and regulatory obligations.
  • Protect our business and enforce our terms.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for full details. You can manage your cookie preferences at any time through your browser settings.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service providers (e.g. email hosting, web analytics) who process data on our behalf under strict confidentiality agreements.
  • Legal authorities when required by Ghanaian law or a valid court order.
  • Business transfers if we merge with or are acquired by another company, in which case you will be notified.

6. International Data Transfers

Some of our service providers are located outside Ghana (e.g. cloud hosting services). Where we transfer data internationally, we take steps to ensure an adequate level of protection is in place, consistent with Act 843.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Website log data is retained for up to 12 months.

8. Your Rights Under Act 843

Under the Ghana Data Protection Act, 2012, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — ask us to correct inaccurate or incomplete data.
  • Deletion — request that we delete your personal data (subject to legal retention obligations).
  • Objection — object to certain types of processing, including direct marketing.
  • Withdrawal of consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.
  • Complaint — lodge a complaint with the Data Protection Commission of Ghana if you believe your rights have been violated.

To exercise any of these rights, contact us at info@nickmaxhairproducts.com. We will respond within 21 days as required by Act 843.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption on our website and restricted access to personal data within our organisation.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (e.g. Google Maps, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

For any questions about this Privacy Policy or your personal data, contact:

Nickmax Hair Products
Attn: The Director
HOUSE NUMBER 1 T 1 BLOCK D, KOKOSO, KUMASI, GHANA
Email: info@nickmaxhairproducts.com
Phone: +233 (0)555196728